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    Frequently Asked Questions


    how is acFREE skin different from its competitors?

    Dr. Win's All-Natural AcFREE Skin is an all-in-one solution that uses a proprietary formulation that is extremely powerful and effective in treating and controlling acne. Rather than focusing on a multi-step skin regimen like other brands, AcFREE Skin reduces the process into one easy and convenient step, so there are no separate cleansers, toners, exfoliaters, moisturizers, etc. Ultimately, this unique system will save you time, energy, and money, as well as, keep you on a daily skin care regimen because of its simplicity and convenience.

    is an all-in-one solution inferior to a multi-step solution?
    No. In fact, AcFREE Skin is more powerful than those multi-step systems on the market. Moreover, our solution is designed to be highly absorbable, so that its powerful acne-fighting medication penetrates quickly, efficiently, and deeply into plugged pores for fast onset action. Compared to prescription medications, AcFREE Skin is super-effective; whereas most antibiotics and topical retinoids perform marginally better than its placebo.

    when can i expect visible results with my skin?
    Unlike competitor brands that may take days or weeks for visible change, with AcFREE Skin, you may see dramatic, visible change after 24 hours. You should also remember that acne prevention is more important than acne treatment, so you should use this product as part of your daily regimen to keep your skin clear and acne-free. To have optimal results and continuous skin improvement, you need to use the solution regularly and consistently (twice daily) for about 3 to 4 weeks or longer to allow AcFREE Skin's all-natural ingredients to work in concert with your body's natural skin renewal process. Afterwards, your skin will look clearer, healthier, and more radiant than ever.

    what does dr. win mean by natural ingredients?
    The ingredients used in AcFREE Skin are natural and safe with no bodily side effects.  It can be used by persons of all age, gender, skin types (sensitive, dry, oily, or combination), and ethnicities. In addition, unlike many of the competitor products on the market, AcFREE Skin is designed for many acne types, not just mild to moderate, but also sensitive to severe.

    is acFREE skin safe for those with sensitive skin, or are there side effects?
    As mentioned, AcFREE Skin contains no harsh chemicals (such as benzoyl peroxide), oils, or fragrances. The solution is safe and gentle enough for daily use, even for those with sensitive skin.  In some rare cases, patients with sensitive skin have reported a mild or slight tingling sensation upon application.  This effect is temporary and normal.  In fact, some patients like it because they are assured the solution is working effectively.  We do, though, recommend that you always spot test skin care products on a small, non-visible part of your body to ensure compatibility. 

    is acFREE skin fda-approved?
    Because AcFREE Skin is a non-prescription, over-the-counter (OTC) skin care product, the FDA approval process is not required, nor is it necessary.  However, AcFREE Skin follows all FDA guidelines for OTC products, and is manufactured in all FDA-approved facilities that adhere to very strict regulations and Good Manufacturing Practices of the Food and Drug Administration.  Dr. Win is also a former FDA consultant.

    does acFREE skin require an acne purging or cleansing period?
    AcFREE Skin's bactericidal, acne-fighting agents immediately kill bacteria located deep in your follicular pores.  Simultaneous to that action, AcFREE Skin accelerates the unclogging of your pores, purging them of dead skin cells and sebum (excess oil) that have accumulated inside there for several weeks.  As this debris is quickly flushed out, in rare instances, some patients may experience an acne purging or cleansing period, which may last up to a few days and manifest itself in whitehead formation.   The whitehead is the accumulated debris in the pore as it attempts to leave your skin.  To treat this interim stage, all you need to do is continue applying AcFREE Skin throughout this purging or cleansing period.  Once the brief period is over, the transformation from acne skin to AcFREE skin will be complete.

    my acne has finally cleared up, so should i stop using acFREE skin?
    Your skin is a living organ, so it is in a dynamic state, constantly changing and shedding old skin cells for new ones. If you stop using AcFREE Skin, your skin may return to its previous condition. The only way to ensure continued skin improvement is to use the product daily as part of your long-term skin regimen.

    can i use acFREE skin as a spot treater throughout the day?
    Yes, because the solution is clear and odorless, and cleaning the skin prior to use is not necessary, you can continue to apply AcFREE Skin throughout the day and use it as a portable daily spot treater.

    can i wear make-up over acFREE skin?
    Yes, because of AcFREE Skin's high absorptive properties, you can wear make-up. Plus, the product is odorless, colorless, non-irritating, and oil-free. We do recommend, however, that you wait 30 minutes or longer before applying make-up to maximize the product's effect. You should also try to use cosmetics that are non-comedogenic (non-pore clogging) and oil-free.  As discussed, AcFREE Skin can also be used as a handy daily spot treater for use over make-up during active hours.

    will dr. win guarantee results?
    Yes. Dr. Win is so confident that AcFREE Skin is the best acne solution on the market that we will give you 60 days to try the product risk-free. You should however have immediate results within 7 days, at most, after directed use. If you are not satisfied, you can return the product for your money back, see Service & Guarantee page.