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    Guarantee

    order today

    60 day risk-free, money-back guarantee


    Simply put, we think this is the best anti-acne solution on the market, and Dr. Win will give a full 60 days from the shipping date (located on the purchase receipt) to be convinced. If you feel this is not the case, and are absolutely not 100% satisfied with your results, feel free to return the product for a full refund, less shipping and handling.

    We recommend that you send your return via USPS or insured Parcel Post to allow prompt delivery. Be sure to enclose a copy of your original purchase receipt. To insure that your return remains eligible for refund, please have the return package postmarked before the expiration of Dr. Win's 60 Day Risk-Free, Money-Back Guarantee. Send the return package to:

    AcFREE Skin
    Customer Service Returns
    PMB# 187
    80 Burr Ridge Pkwy
    Burr Ridge, IL 60527

    The estimated refund time is 10-15 business days from our receipt date.

    We also recommend that you request a Delivery Confirmation Receipt from the US post office upon returning the product. With this option, the post office will give you a receipt that shows the date you returned the product to us, as well as confirmation once the package is delivered.

    Please keep the Return Receipt until the refund appears on your credit card statement. The receipt is proof of return in case the return shipment is lost in the mail. Please note that all shipping and handling fees are not refundable, and refunds can only be issued to the same credit card to which the product was charged.


    shipping and handling
    All orders are shipped via USPS and delivered on weekdays, no holidays or weekends. Handling charges are additional. Items may be shipped to Military APO/FPO addresses, but must be delivered via standard or 2-day priority. Orders over $50 receive free standard shipping.

    >> standard: Orders are shipped via USPS First-Class Mail, which is delivered within 1-7 business days of ship date. Standard orders are processed and shipped within 1-2 business days.

    >> 2-day priority: Orders are shipped via USPS Priority Mail, which is delivered within 2 business days of ship date in most cases. Priority orders placed by 10 am CST will be processed and shipped the same day. Orders placed after 10 am CST will be processed and shipped the next business day.

    >> overnight express: Orders are shipped via USPS Express Mail, which is delivered within 1 business day of ship date in most cases. Express orders placed by 10 am CST will be processed and shipped the same day. Orders placed after 10 am CST will be processed and shipped the next business day.


    order tracking
    After your order is shipped, you should receive a USPS tracking number. You can then track your shipment's delivery status on the USPS web site. Note that USPS may not have tracking information immediately.